Switzerland is famous for its unique collection of some of the world’s highest quality hotels. The concept of these hotels can be found in the Swisstouches grand hotel and spa where we redefine luxury and personal service to all guests.
瑞士以拥有世界高质量的酒店而著名，在Swisstouches的酒店和温泉度假村，您可以感受到瑞斯丽的独特理念。我们重新定义奢华，并为所有客人提供个性化服务。作为瑞斯丽家族的顶级品牌，我们将为我们尊贵的客人提供独特、尊贵的体验。
Originating from the Swiss Alps, all our Swisstouches Hotels and Resorts offer personalized five-star service with a focus on excellence and quality, while offering a unique and unforgettable experience. You will enjoy the world-class hotel service combined with the Swiss classic hospitality. Touch Switzerland, Experience Elegance and Unique Relaxation.
南京瑞斯丽酒店，源自于瑞士阿尔卑斯山的瑞斯丽酒店，我们提供卓越与品质的个性化高端服务。在这里，您将享受到如瑞士钟表般精致奢华的住店体验，以及世界一流的酒店服务及瑞士经典的待客之道。触摸瑞士，品鉴优雅。
Making guests feel at home is our standard of service. There are 100 memorable points in Swisstouches, it includes "Service with a smile". Hotel is our home, Swisstouches owns the “Family Member” culture. Our family members are totally committed to continuous personal development of skills and knowledge for high quality guest service. And we have received lots of good comments and compliments from our guests through different channels.
让宾客体验宾至如归的感觉是我们一直以来执行的服务标准。在每家瑞斯丽，都有至少100种难忘的元素。在瑞斯丽，酒店员工被称作家人。酒店就是我们的家，瑞斯丽的“家庭成员”文化深深地影响着每位家人。我们的家庭成员为完全承诺向客人提供高品质的服务而不断完善和发展着个人知识和技能。我们在各大渠道获得了许多客人的好评和赞扬。
On 28th October when there were one high level government meeting and two weddings at the same day from 6am in the morning until 11pm in the evening, Banquet manager Ray and his team have offered excellent service to guests during short of hands. Their spirit of constantly strive for perfection has received lots of compliments from guests, said “excellent service, excellent staff and excellent hotel!”
10月28日酒店宴会经理Ray在人手紧缺的情况下始终坚持高品质服务标准，从早上6点到晚上11点连续接待了一场高级别政府会议和两场婚宴，忙碌中依然一丝不苟，精益求精。获得政府领导、婚宴客人的高度评价，称赞道：“小伙子真棒，你们的员工真棒，你们的酒店真棒！”
Yes. Our Swisstouches family members will provide high quality Swisstouches guest services which “nothing is too much trouble” and “go the extra mile” are our permanent motto . During the Swisstouches Quality Month, the general manager Mr. Gabriele Montevecchio has expressed the highest appreciation to all staffs with a thank you letter who went an extra mile and provide the highest standards of service to our customer.
是的。为客人提供高质量的服务，“没有什么是我们做不到的”和“将质量提升到更高等级”是我们瑞斯丽家人永远的座右铭。”值此瑞斯丽品质月期间，总经理孟大伟先生向始终坚持为客人提供高品质标准服务的瑞斯丽家人致以诚挚的谢意并为他们颁发感谢信。
OUR HOTEL IS YOUR HOME - TOUCH SWITZERLAND
EXPERIENCE ELEGANCE
我们的酒店是您的家 – 触摸瑞士 品鉴优雅
